Kasey's Cleaning respects your privacy. This policy explains what information we collect when you request a quote or book a cleaning, how we use it, and the choices you have.

Information We Collect

When you submit a quote request through our website, call us, or text us, we collect the following information:

Name
Phone number
Email address
Service address (including zip code)
Service details, such as cleaning type, home size, preferred date, and any notes or cleaning preferences you share with us

We do not collect payment card details through this website, and we do not knowingly collect information from children.

How We Use Your Information

We use the information you provide to:

Prepare and send you a quote
Schedule, confirm, and reschedule appointments
Deliver the cleaning service you requested
Coordinate with the cleaners and contractors assigned to your job
Respond to your questions and send service-related updates about your appointment

SMS / Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging is optional. If you provide your phone number and agree to receive text messages, we may text you about your quote, appointment confirmations, scheduling updates, and job coordination. Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out, or HELP for help. Opting out of text messages does not prevent us from reaching you by phone or email about a job you requested. See our SMS Terms & Conditions for full details.

Information Sharing

We do not sell or rent your personal information. We may share your information only with the cleaning professionals and subcontractors assigned to your service, and with the service providers that help us operate our business, such as our email and text messaging providers. As stated above, mobile opt-in data and consent are never shared with third parties for marketing or promotional purposes.

Data Retention & Your Choices

We keep quote requests and service records for as long as needed to run our business and meet our recordkeeping obligations. You may ask us to correct or delete your information, or to stop contacting you, by emailing or calling us using the contact details below.

Cookies & Analytics

Our website uses Vercel Analytics to collect anonymous usage data, including page views and performance metrics. No personally identifiable information is collected through analytics.

Contact Us

If you have questions about this privacy policy, or want to make a request about your information, contact us at:

Privacy Policy